Support

Need help?  Before you contact us, please explore the resources on this page to see if we have already answered your question.  If you can't find what you are looking for, please enter a support ticket so we can ensure your issue/question gets resolved quickly.  If you need to get in touch with us, our phone and email information is listed at the bottom of this page.  Our phone is not always answered live, but messages are forwarded automatically to our cell phones, so be assured we get your message immediately and we will get back in touch with you as soon as we can.

Getting Started

New to CampWorks and wondering where to start.  This complete getting started guide will take you through the setup process step by step and get you rolling in no time.  Need help getting started with POS?  Click here for the latest POS Setup and Operation Manual.  Please note that both of these should also be available on your computer under the Help button in CampWorks.

Knowledge Base

You've got questions.  We've got answers.  Search our comprehensive knowledgebase to answer your deepest questions on CampWorks.  We have compiled a complete set of documentation including How Do I... Frequently Asked Questions (FAQ), Procedures, etc to help answer everything you need to know to get the most out of CampWorks.

Software Updates

Looking for the latest version of CampWorks?  Our updates page provides details on the latest versions of CampWorks and enables you to download the latest updates and patches.

Training Videos

Learn best by watching?  Need to train your staff?  Our training videos will walk you through typical CampWorks operations step by step.  Even if you are an experienced user, you may find these videos provide new shortcuts or features you didn't know existed.

Support Tickets

Having problems?  Not finding a solution in our updates or knowledgebase?  Please enter a support ticket for the best service.  Using our support ticket system makes sure your support request gets logged, addressed, and closed and ensures your issue is properly addressed.

Get Connected

Please use this link if we have instructed you to connect with us to solve your problem.  With our ShowMyPC plugin, you can give us access to see your screen and control your computer to resolve problems.

Contact Us

If you are having a problem, please make sure you have run the latest updates.  Also, check the knowledgebase for known solutions.  If you've done this and are still having problems, please submit a support ticket and we will address your problem as soon as we can.

 

If you have a general support question, please check the knowledge base first.  If you are unable to find what you are looking feel free to contact us.  If we are online, Live Support in the footer of our web site will show On Line and you can chat with us, or give us a call.  You can also submit your question by leaving a message in Live Support or send us an email.  We will be sure to get back to you as soon as we can.

 

Phone:  320 300-4157

Email:  [email protected]